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We pride ourselves on quick response times! Most quotes are provided within 24 hours of receiving your request. For urgent needs, we often respond within a few hours during business hours. Our goal is to get you the information you need as quickly as possible.

Not necessarily! Many of our clients prefer to be out while we clean. We can arrange secure key pickup/drop-off or work with your preferred access method. For first-time clients, we recommend being present for the initial cleaning to discuss preferences and answer any questions.

We use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment. All our products are professional-grade and highly effective. If you have specific product preferences or allergies, just let us know and we'll accommodate your needs.

Yes, absolutely! Impact Cleaning Solutions is fully insured and bonded for your peace of mind. We carry comprehensive liability insurance and bonding coverage to protect both you and our team. We're happy to provide proof of insurance upon request.

Your satisfaction is our top priority! We offer a 100% satisfaction guarantee. If you're not completely happy with any aspect of our cleaning, contact us within 24 hours and we'll return to address any concerns at no additional charge. We're committed to making it right.